At 92kr, we genuinely believe that gaming should be entertaining — not stressful, not harmful, and certainly not something that gets in the way of real life. This page is your complete guide to the responsible gaming tools, age verification standards, and support resources available to every 92kr player across Pakistan. Whether you are in Karachi, Lahore, or Islamabad, the same commitment to player wellbeing applies to every account on this platform.
Online gaming — whether that is betting on a PSL match, spinning a slot, or sitting at a live Baccarat table — is meant to be a recreational activity. The problem starts when entertainment turns into compulsion, and when money you cannot afford to lose starts getting wagered anyway. 92kr's responsible gaming framework exists precisely to prevent that from happening.
We are not a platform that turns a blind eye to problem gambling. Every account on 92kr has access to deposit limits, loss limits, session time reminders, cooling-off periods, and full self-exclusion. These tools are available right now, from inside your account settings, and you do not need to call anyone or jump through hoops to use them. We want them to be easy to find and easy to activate.
Pakistan's online gaming community is growing, and with that growth comes a responsibility on 92kr's part to ensure that the platform is never the reason a player's life gets worse. We hold ourselves to international player-protection standards, enforce a strict 21+ age policy, and maintain a support team that is genuinely trained to help — not just redirect you to a policy document.
Safe Play Promise: 92kr commits to responding to all self-exclusion requests within 24 hours and to honouring player-set limits without exception. Once a limit is set, only the player can change it — and reductions take effect immediately while increases require a mandatory 24-hour cooling period.
If you are concerned about your gambling right now, skip straight to the Self-Exclusion section below or contact 92kr live chat immediately. You do not have to read this entire page first.
Underage gambling is one of the most serious harms the gaming industry can contribute to. 92kr's position on this is absolute: if you are under 21, you cannot use this platform.
If you share a device with family members who are under 21, it is your responsibility as the account holder to ensure that minors cannot access your 92kr account. We strongly recommend:
Every one of these tools is available to you right now through your 92kr account settings or via our live chat support team. They are free, they are immediate (for restrictions), and they are there to keep you in control.
Set a maximum amount you can deposit on a daily, weekly, or monthly basis. Once reached, further deposits are blocked until the limit period resets. Reductions take effect immediately.
Cap your maximum net losses over any given 24-hour, 7-day, or 30-day period. When the limit is hit, betting access is automatically paused until the window refreshes.
Set an automatic pop-up reminder that appears after a defined time period — 30 minutes, 1 hour, 2 hours — to let you know how long you have been active on the platform.
Take a short break from betting by requesting a temporary account pause of 24 hours, 1 week, 1 month, or up to 6 months. Gaming features are disabled for the entire duration.
Request a long-term or permanent suspension of your 92kr account. Once active, self-exclusion cannot be reversed during the nominated period. Marketing is also suppressed immediately.
Our live support team is available around the clock in both Urdu and English to assist with limit-setting, account concerns, and responsible gaming guidance.
| Tool | Available Periods | Takes Effect | Reversible? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reductions) | Yes — increases after 24h delay |
| Loss Limit | Daily / Weekly / Monthly | Immediately (reductions) | Yes — increases after 24h delay |
| Session Reminders | 30 min / 1h / 2h / Custom | Next session | Yes — adjustable any time |
| Cooling-Off Period | 24h / 1 week / 1 month / 6 months | Immediately | No — must wait for period to expire |
| Self-Exclusion | 6 months / 1 year / 5 years / Permanent | Within 24 hours | No — irrevocable for full duration |
Problem gambling rarely announces itself all at once. It tends to creep in gradually. Recognising these signs early — in yourself or someone you care about — is the first and most important step toward getting back in control.
Placing larger or more frequent bets specifically to try to recover money you have already lost, even when you know it is not working.
Concealing the amount of time or money spent gambling from family members, particularly from a spouse or parents in Lahore, Karachi, or elsewhere.
Using money set aside for rent, groceries, utility bills, school fees, or other essential household expenses to fund gambling activity.
Feeling restless, irritable, or anxious when not gambling — and returning to gambling specifically as a way to manage stress or difficult emotions.
Regularly spending far longer than intended on betting or casino games, and failing to notice how much time has passed during a session.
Allowing gambling to take priority over family commitments, social relationships, or professional responsibilities on a repeated basis.
Borrowing money from friends, family, or financial services specifically to fund gambling, or taking advances on wages to continue playing.
Making repeated sincere attempts to reduce or stop gambling without success — knowing you should stop but finding it very difficult to do so.
If you recognise any of these signs: Contact 92kr live support immediately and ask to activate a cooling-off period or self-exclusion. You do not need to explain yourself in detail — our support team will act on your request without judgment, in Urdu or English, any time of day or night.
Self-exclusion is the most comprehensive responsible gaming tool 92kr offers. It closes your account to all gaming, betting, and casino activity for the chosen period, and suppresses all marketing communications simultaneously. Here is how to activate it:
Open the live chat from any page on the Platform, or send a message to [email protected], and clearly state that you want to activate self-exclusion. You can do this in Urdu or English — whichever is more comfortable for you.
Select from 6 months, 1 year, 5 years, or permanent exclusion. If you are unsure, we recommend at least 12 months as a starting point. The support team will guide you without pressure.
For security, 92kr will confirm your identity using your registered email address or CNIC reference before processing the exclusion. This prevents accidental activation by a third party.
Your self-exclusion will be active within 24 hours of your confirmed request. All marketing emails and SMS notifications from 92kr will stop immediately upon confirmation, before the technical exclusion is fully processed.
Once active, self-exclusion cannot be lifted before the chosen period ends — regardless of your reason. This is by design. After the period expires, reinstatement requires a deliberate opt-in through the formal reactivation process.
If you answer "yes" to two or more of these questions, it may be worth considering a cooling-off period or speaking to our support team.
Have you ever bet more than you planned to in a single session, even after telling yourself you would stop earlier?
Has gambling caused any tension, arguments, or secrecy within your family or household in Karachi, Faisalabad, Rawalpindi, or wherever you are based?
Have you ever borrowed money specifically to fund a gambling session, or delayed paying a bill to keep playing?
Do you find yourself thinking about betting frequently during the day, including when you should be focused on work, studies, or daily responsibilities?
Have you tried to stop or reduce your gambling more than once, but found it difficult to maintain that decision for more than a few days?
Do you feel an urgent need to increase the size of your bets over time to get the same level of excitement from gambling?
No judgment here. If some of these questions made you pause, reaching out to our support team is the right move. Talking it through with a 92kr agent — in Urdu if you prefer — is a completely private and confidential conversation.
92kr's own support team is your first point of contact for all responsible gaming tools and account concerns. Our agents are trained in both Urdu and English and available every hour of every day.
The fastest way to activate a limit, cooling-off period, or self-exclusion. Available 24/7 directly from the 92kr Platform.
For less urgent responsible gaming requests or written documentation of your account concerns and limit preferences.
Many responsible gaming tools — including deposit limits, loss limits, and session reminders — can be activated directly from your account settings without contacting support.
92kr's responsible gaming approach aligns with internationally recognised player-protection standards. We hold ourselves to best-practice principles including prompt self-exclusion processing, limit change cooling periods, and mandatory age verification for all accounts. Review our full Terms & Conditions and Privacy Policy for further detail on how we operate and protect your data.
Responsible gaming is not about playing less — it is about playing smarter. Log in to your 92kr account, configure your deposit and loss limits from the settings panel, and enjoy cricket betting, live casino, and slots with the confidence that you are in full control of your experience.